The lift was extremely slow and frustrating.

great stay, but minor room hiccups

The shuttle service was super efficient, making my journey through the airport seamless. Front desk staff provided exceptional service, ensuring all my needs were met from check-in to check-out.

The room could use better soundproofing, as I could hear some airport noise during the night.

Super convenient location right in the terminal, with great access to restaurants and mall nearby. The 24x7 wifi was a lifesaver.

My stay at Hilton was very convenient due to the excellent location, as it is just a five-minute walk from customs. The hotel was clean, and the staff was efficient during the check-in process. I appreciated the comfortable bed, which helped me get a good night's rest before my early flight.

Some amenities could improve.

The location is fantastic, just steps away from the

check-in counters. Convenient for early flights, and the staff was friendly and efficient. However, the room felt a bit dated and there was some noise from the hallway during the night, which disrupted my sleep.

Location is perfect for quick access to terminal. Room had faulty air conditioning, which made it uncomfortable. Free shuttle services are convenient. Tried the bar, live music adds a nice touch. Clean room but lacks some amenities.

A Comfortable Stay with Great Service

I enjoyed my stay with a newly renovated room offering modern amenities. The breakfast was delightful, featuring fresh fruits and juices, with stellar service from Edgar and Rafael. The bar with runway views was a fantastic spot to unwind. Be prepared for occasional airport area smells.

This place suits me perfectly with its free airport shuttle, 24-hour reception, and excellent Wi-Fi. The staff once helped me with great town info, and Alejandra's kindness truly stood out. I'm excited to return for Easter!

this stay was much better than my last one in mexico city. the location is fantastic, just a short walk to terminal 1, which made catching my flight easy. the room was clean and comfortable, making my layover actually enjoyable.

the air conditioning was faulty.

Conveniently located within the airport, it was perfect for overnight travel. The cleanliness and comfort of the room stood out, making the stay pleasant. However, the hallway to the room had a distinct odor, and the size of the room felt smaller than advertised. Also, breakfast service lacked efficiency, with delays in meal orders and too few staff for the number of guests.

I arrived late at the airport and took the free shuttle to the hotel, which made things easy. The staff greeted me warmly and were very friendly throughout my stay. My room was clean and comfortable, with good amenities like a flat-screen TV and a well-stocked mini-bar. The bed was really nice, contributing to a good night’s sleep. I appreciated having a 24/7 restaurant available since my arrival was quite late, and the food there was decent. It took me a while to figure out how to get to the reception. The elevators were also noticeably slow at times, which added a bit of frustration when checking out. Despite these inconveniences, my time there was overall positive and I felt taken care of.

The buffet food was really good, and the location was super convenient for our connecting flight. We also appreciated the easy access to the airport. Overall, it was a decent stay for our large family with small kids.

A soundproofing upgrade would be great.

The free airport shuttle made my arrival easy. The room was clean and comfortable with good amenities. Staff were friendly and helpful. The 24/7 restaurant helped after a late arrival. Overall, I had a seamless and restful experience.